gateshead council repairs

We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council The amount of compensation you receive will depend on the severity of the illness and how long it lasted. We will tell you in advance when any work like this will happen. Repairs update You can now report your non-emergency repairs. Gateshead Council aims to complete the backlog by late March next year. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. Our housing offices are currently closed to the public. Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. There are no emergency or urgent repairs outstanding at this point in time. Wednesday 2nd November 2022. New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. One of those opportunities is our Customer Scrutiny Panel, which is open to both tenants and leaseholders of The Gateshead Housing Company. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. Are you a Council or Housing association Tenant with housing disrepair issues? Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu <>>> If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. You can also claim compensation for the damage that has been caused during repair work. "The garages at Leam Lane had already been condemned, and we were working towards . Call us on 0333 050 8887 to start the process or fill in the form. Payslips. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. London You can claim compensation for various things, including damage to your personal belongings, furnishings, clothes or other materials. For further information please contact the Involvement Team by: Civic Centre E6 2JA. This is known as the Right to Repair scheme. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. Gateshead If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. Some work to your home is done as part of a planned maintenance or investment programme. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. Don't worry, we can still help! We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. Work to the outside of your home may not need an appointment. Wherever possible we will place the order immediately. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. If we miss an appointment and we didn't contact you, please contact us. Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? about Our Customer Scrutiny Panel needs you! Copyright Andy T - 2021. However, the contractor will not ask you for any money when they call. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. Please ask your Neighbourhood Housing Team for details. Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. The council is responsible for most repairs to your home. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. 182-184 High Street Regent Street At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. Employer Est. endobj Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. This covers things like outside painting, replacement windows and annual gas servicing. We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. These are repairs which need quick attention and don't need an inspection first. If so we can help you claim compensation on a NO Win, NO Fee basis. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. Connected Voice are collating information about support across Newcastle and Gateshead. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. The report found the repair centre's ability to handle calls was deemed 'critically low'. Some of these jobs need to be inspected before the contractor can start the work. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. I have to tell you, this week I have had four complaints that have been going on for two years. 2 0 obj We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. You can also include claims for loss of earnings and care costs if necessary. We are Gateshead Council'sHousing Team. Read more about the Housing Capital Investment Programme. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. <> You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. You can create a free account to post activities, services and promote organisation working in Gateshead. To access this support or speak to an advisor, contact Business Gateshead today. NE8 1HH This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. It is also possible to claim for any damage that may have been caused during repair works. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. If you are not in when the repair team calls, they will leave a card asking you to make a new appointment. stream There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. 0191 433 3174. housingadvice@gateshead.gov.uk. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. Sign up to our Business Gateshead newsletter and follow our social channels for regular updates to government announcements, local business support schemes and opportunities. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. We will first make sure that it is our responsibility to do the repair. This makes sure that everyone is treated fairly. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. We hope to reschedule these eventsat a later date. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. If so, please keep reading as youre just what were looking for! The team were very helpful and understanding of my dangerous situation. We will pay compensation for damage which is our fault or our contractors' fault. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . pramila devi biography, bumble bee chicken salad expiration date, american senior citizens sweepstakes company,

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